Food and Beverage
Job Description: Restaurant Supervisor

Schedule: Full Time

What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

Supervise the service and delivery of menu items in assigned restaurant ensuring a high level of quality and consistency. Adhere to federal, state and local regulations concerning health safety or other compliance requirements.
DUTIES AND RESPONSIBILITIES:
Train and schedule employees to ensure proper coverage. Monitor performance and recommend corrective action. Alert management of potentially serious issues.

Respond in a prompt and professional manner to guest requests and complaints. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.

Oversee cash handling and check/credit policies and procedures.

Inspect restaurant daily to ensure high quality food and food presentation and cleanliness.

Conduct pre-shift meetings to inform staff of daily events. Review daily specials.

Ensure side work duties are complete and tables are set before, during and after operating hours.

Promote teamwork and quality service through daily communication and coordination with other departments.

May routinely greet guests, serve food and beverage, and take reservations and maintain reservations book if applicable. Perform other duties as assigned.

JobID: PHI000412

Job Requirements:
High school diploma or equivalent and one year food service experience in a full service restaurant or similar setting. Some college or supervisory experience preferred.

This job requires ability to perform the following:
Carrying or lifting items weighing up to 50 pounds
Moving about the outlet(s)
Handling food objects and products
Bending, stooping, kneeling
Other:
Communication skills are utilized a significant amount of time when interacting with customers and employees

Reading and writing abilities are utilized often when completing paperwork, scheduling, and giving and receiving instructions.

You will be required to work nights, weekends, and/or holidays.

This job requires ability to perform the following: carrying or lifting items weighing up to 50 pounds, moving about the outlet(s), handling food objects and products, bending, stooping and kneeling.

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer M/F/D/V

Holiday Inn Historic District

http://ihg.jobs.net/job/restaurant-supervisor-holiday-inn-philadelphia-historic-distri/J3G8FN6BPY83R26ZJSS/

Front Desk
Job Description: Reservations

Schedule: Full Time

What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

Holiday Inn Philadelphia Historic District Hotel is located in the Nation's most historic square mile. We are set in the heart of downtown Philadelphia Olde City and offer the best in service and location!

This position will check-in/check-out hotel guests in a timely and professional manner; and process all payments according to established procedures.

JobID: PHI000411

Job Requirements:
Requirements include holding a High School diploma or equivalent, plus one year front desk/guest service experience. Some college is preferred. You may be required to work nights, weekends, and/or holidays.

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.
IHG is an equal opportunity employer M/F/D/V

Holiday Inn Historic District

http://ihg.jobs.net/job/front-desk-agent-the-holiday-inn-historic-philadelphia/J3H5R66R3W3HL8N6LD8/

Sales
Job Title: National Accounts Manager
Division/Department: Convention Division
Reports to: Executive Director, Hotel Sales
FLSA Status: Exempt

POSITION SUMMARY
The National Accounts Manager has full responsibility and focus on booking multicultural and religious accounts, along with territorial responsibilities in an effort develop and promote Philadelphia as one of the country’s top meeting destinations. This position will affect the convention, tourism, membership, and marketing for Philadelphia.

This position will generate tentative and definite business from the market with an emphasis on booking business for the Philadelphia Convention Center as well as in-house and/or multiple hotel business.

PRIMARY DUTIES AND RESPONSIBILITES
• Participate in sales meetings, retreats, and sales training programs.
• Gather and maintain information on competition and changing market trends.
• Conduct regular sales trips and blitzes to assigned markets; plan FAM trips with hotel and member community.
• Maintain working relationships with contracted “niche” agencies to increase visibility, community awareness, and marketing efforts.
• Managing diverse/ethnic and other meetings market leads, correspondence and follow up.
• Develop and maintain contracted relationships/collaborative partnerships with local diverse/ethnic chambers of commerce.
• Coordinate welcome receptions and site inspection for prospective diversity/ethnic groups and other conventions.
• Update diversity/ethnic brochures and promotional collateral for sales effort.
• Work closely with Convention Services Department and the PCVB Congresses on meetings, conventions, and tradeshows held in Philadelphia in order to maintain high success. Always maintain visibility in communities with regular meetings with hotel Members and diversity chamber representatives.
• Always maintain visibility in communities with regular meetings with hotel Members and diversity chamber representatives. Secure business from agreed upon market segments and/or geographic territory to achieve room night goals
• Participate in the development of a comprehensive sales and marketing plan that responds to the room night objectives, including, but not limited to, competitive analysis, market segment analysis and direct sales analysis
• Responsible for maintaining a close working relationship within all members of the Philadelphia Convention and Visitors Bureau and provide necessary information as it relates to direct sales programs.
• Responsible for coordinating special promotional events as necessary within your assigned markets
• Responsible for turnover of booked business to convention services, hotel or convention center related, when appropriate and in a timely fashion
• Performs other duties as assigned

QUALIFICATIONS

Education/Experience
Bachelor's degree (B.A.) from four-year college or university; plus a minimum of three years related experience; or equivalent combination of education and experience.

Skills
 Knowledge of Philadelphia
 Knowledge of Multi-Cultural, Religious, Midwest and West Coast market with concentration in the corporate/association market
 Excellent organizational skills, and ability to meet deadlines
 Excellent written, verbal and interpersonal skills.
 Ability to prioritize and handle multiple projects simultaneously in a fast-paced environment
 Must have knowledge of computer software applications in word processing, spreadsheets, databases, and presentation software (MSWord, Excel, Access, PowerPoint, Outlook, iDSS)

Philadelphia Convention & Visitors Bureau

Lia Payne, liap@pcvb.org, [p] 215-636-4455

Other
Housekeeping Instructor-FT

Must be able to provide technical training in the area of housekeeping. Must be familiar with how to perform all housekeeping duties necessary including making beds, vacuuming and cleaning guest rooms. Must also be familiar with deep cleaning, room inspections and paperwork related to the housekeeping duties. Must be able to prepare students to pass the Educational Institute certification test. Hotel housekeeping experience is required.

Hours are Monday through Friday from 8AM to 4PM.

Philadelphia OIC

Barry Isbert at Bisbert@philaoic.org

Other
Housekeeping Instructor-PT

Must be able to provide technical training in the area of housekeeping. Must be familiar with how to perform all housekeeping duties necessary including making beds, vacuuming and cleaning guest rooms. Must also be familiar with deep cleaning, room inspections and paperwork related to the housekeeping duties. Must be able to prepare students to pass the Educational Institute certification test. Hotel housekeeping experience is required.

Hours are Monday through Thursday from 5PM to 8M.

Philadelphia OIC

Barry Isbert at Bisbert@philaoic.org

Sales
Sales Manager

* Prospect, solicit and develop relationships within assigned market segments
* Maximize revenue for groups utilizing both rooms as well as food & beverage
* Respond to sales leads in a timely, informative and accurate manner
* Attend networking and community events on behalf of the hotel
* Represent the hotel at functions, trade shows, and sales missions
* Produce weekly, monthly and quarterly activity reports
* Develop and implement action plans
* Communicate client requirements to the different departments in the hotel via banquet event orders, resumes and other internal correspondence
* Complete special projects as assigned
* Work a flexible schedule as directed by the Director of Sales or client activity
* Proficiency in Microsoft Word and Excel
* Knowledge of Delphi operating system a plus

Wyndham Philadelphia-Mount Laurel

Randi Barr 856 - 234 - 6451 rbarr@wyndham.com

Front Desk
Comfort Inn Downtown Historic Area is seeking a motivated, dependable, and organized individual for Front Office Manager. The Comfort Inn Downtown Historic Area is a 185 Room Hotel located on Philadelphia’s Penns Landing Area and is convenient to the Historic and Downtown attractions. The ideal candidate will have two years front office experience. Must have a flexible schedule and willing to work evenings, holidays, and weekends as needed. Will be responsible for overseeing all hiring, training, and coaching of Front Desk Agents, Supervisors, and Shuttle Drivers. Will maintain adequate levels of staffing, attain Guest Satisfaction, and demonstrate yield management. Will need to drive occupancy and Average Daily Rate to maximize hotel revenue.

We are managed by Growth Properties Hospitality Management and our compensation package includes a competitive salary, bonus plan, health, dental, Long-Term Disability, Life Insurance, and 401K with generous company match.

If you are interested in applying for this position email a copy of your resume and cover letter with specific salary requirement to agmgr@comfortinnphila.com or fax to (215) 238-0809.

Comfort Inn Downtown Historic Area

Andrew Harris agmgr@comfortinnphila.com